Customer Care: [email protected]

£2.49 Delivery or FREE on orders £30 or above.

Delivery Information

Domestic Delivery Policy


Order processing time
All orders are processed within 1-3 business days. Orders are not dispatched or delivered on weekends or public holidays. Backorder items will be despatched as soon as available and is usually no more than 10 working days.


If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the delivery of your order, we will contact you via email or SMS.

Delivery charges & delivery estimates
Delivery charges for your order will be calculated and displayed at checkout.

CourierDelivery Time (Estimate)Cost
Royal Mail 48 / 2nd Class / Hermes Standard2-5 working days£2.49 or FREE for orders of £30 and over
Delivery delays can occasionally occur

Delivery to P.O. boxes
We are unable to process orders where the delivery address is to a PO Box address. These orders will be cancelled and refunded.

Delivery confirmation & Order tracking
You will receive a Dispatch Confirmation email once your order has been dispatched containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
FUMES is not responsible for any customs and taxes applied to your order. All
fees imposed during or after dispatch are the responsibility of the customer (tariffs, taxes, etc.).

Damages
All damages must be reported within 24 hours of delivery. Please save all packaging materials and damaged goods before filing a claim. Please refer to our returns and refunds policy for more information.

Free delivery

on orders £30 and over!

30 days returns

30 days money back guarantee

Flexible Payments

We've partnered with Klarna, Laybuy and Zip to offer you payment plans

100% Secure Checkout

PayPal / MasterCard / Visa / Klarna / Laybuy / Zip

© FUMES 2020. All rights reserved.


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