Domestic Delivery Policy
Order processing time
All orders are processed within 1-3 business days. Orders are not dispatched or delivered on weekends or public holidays. Backorder items will be despatched as soon as available and is usually no more than 10 working days.
If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the delivery of your order, we will contact you via email or SMS.
Delivery charges & delivery estimates
Delivery charges for your order will be calculated and displayed at checkout.
|Courier||Delivery Time (Estimate)||Cost|
|Royal Mail 48 / 2nd Class / Hermes Standard||2-5 working days||£2.49 or FREE for orders of £30 and over|
Delivery to P.O. boxes
We are unable to process orders where the delivery address is to a PO Box address. These orders will be cancelled and refunded.
Delivery confirmation & Order tracking
You will receive a Dispatch Confirmation email once your order has been dispatched containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
FUMES is not responsible for any customs and taxes applied to your order. All
fees imposed during or after dispatch are the responsibility of the customer (tariffs, taxes, etc.).
All damages must be reported within 24 hours of delivery. Please save all packaging materials and damaged goods before filing a claim. Please refer to our returns and refunds policy for more information.